EFFICIENCY MANAGEMENT OF SCHOOL UNITS THROUGH TOTAL QUALITY MANAGEMENT

Abstract

The approach to total quality assurance is linked to continuous development. The purpose of this article is to examine the degree of implementation of TQM practices in schools. An analysis of Total Quality Management is attempted. Its philosophy, its culture, its governing principles and its main characteristics are examined. In addition, the concept of quality is presented as well as the importance of total quality, highlighting the importance of the work team, the role of the leader and how he can instil the philosophy of Total Quality Management in his human resources, the importance of communication and the dissemination of knowledge within a school unit. In order for a school to implement Total Quality Management, it must be able to ensure the participation of all its potential. Continuous improvement is required in Total Quality Management. Constituent members must be constantly changed to ensure their work. In educational administration, the role of the head of the school unit is of utmost importance and plays a key role in its implementation.