Evaluating HRM Practices in Public Administration: The 1st CAF Implementation in Public Hospital of Serres, in the Region of North Greece

Abstract

The organization manages, develops and releases the competences and full potential of its people at the individual and organization-wide levels, in order to support its strategy, planning and effectiveness of process operation. Thus, for the implementation of the organization's strategy, it is necessary to find the causes of the HRM problems in order to overcome the weaknesses, to avoid the threats and to exploit the opportunities of the environment. Evaluation is undoubtedly an important process of monitoring the practices that are being implemented and their impact on employee satisfaction and organizational performance. However, the evaluation needs to follow a holistic approach and a course of continuous improvement of quality in an evolving dynamic environment of continuous change and responsiveness of services to citizens and society. The need for resource utilization and accountability has led to the use of models for monitoring quality and efficiency in public administration.